Welcome to Balansys Electronic Data Platform

Dear customer,

Please note the upcoming transition from standard time to daylight saving time at 02:00 hrs in Belgium (01:00 hrs UTC0) on 30.03.2025, gasday 29.03.2025.

All clocks will be adjusted forward one hour at this time.  In the transition to summer time, the gasday 29.03.2025 has only 23 hours.

                                                       CET                        UTC0

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.  

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04. 
 

Kind regards,  

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 19 March 2025 from 04:30 to 08:30.

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted;
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 11 December 2024 from 06:30 to 08:30.

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted;
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note the upcoming transition from daylight saving time to winter time at 03:00 hrs in Belgium (01:00 hrs UTC0) on 27.10.2024, gasday 26.10.2024.

 All clocks will be adjusted reverse one hour at this time.

 In the transition from winter time, the gasday 26.10.2024 has 25 hours

      CET (Local Time)                                 UTC0

          06-07                                               04-05

          07-08                                               05-06

          08-09                                               06-07

          09-10                                               07-08

          10-11                                               08-09

          11-12                                               09-10

          12-13                                               10-11

          13-14                                               11-12

          14-15                                               12-13

          15-16                                               13-14

          16-17                                               14-15

          17-18                                               15-16

          18-19                                               16-17

          19-20                                               17-18

          20-21                                               18-19

          21-22                                               19-20

          22-23                                               20-21

          23-00                                               21-22

          00-01                                               22-23

          01-02                                               23-00

          02-03                                               00-01

          02-03                                               01-02

          03-04                                               02-03

          04-05                                               03-04

          05-06                                               04-05

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04.

Best regards,

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some urgent maintenance activities on our ICT infrastructure on Tuesday 15 October 2024 from 18:00 to 20:00 and on Thursday 17 October 2024 from 18:00 to 20:00. 

Please bear in mind that during this timeframe :

• Nominations will not be treated (those should be resent after the maintenance periods)
• Provisional Hourly Allocation Form (BALL) messages will be delayed;
• The Electronic Data Platform (EDP), CRM Extranet and other online platforms will be unavailable;
• Within-Day auctions, FCFS and Domestic Point bookings on the PRISMA platform will not take place.

We sincerely apologize for any inconvenience caused.

The Commercial Team

Dear customers, network users,

Dear customers,

Due to an ICT issue, the allocations have been recalculated for gas day 23/06/2024 GH21 till 24/06/2024 GH02.

New allocation messages were sent for this period.

We apologize for any inconvenience caused.

The Commercial team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 26 June 2024 from 05:00h to 09:00 and on Wednesday 21 August 2024 from 04:00h to 09:00.

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted;
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 12 June 2024 from 04:30h to 08:45.

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted;
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers,

Due to a ICT issue, the allocations have been recalculated for gas day 18/04/2024 GH21 till 19/04/2024 GH01.

New allocation messages were sent for this period.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the level of your financial risk exposure may be incorrect.

We are doing our best to resolve this quickly.

We apologize for any inconvenience caused.

The Commercial Team

Dear customer,

Please note the upcoming transition from standard time to daylight saving time at 02:00 hrs in Belgium (01:00 hrs UTC0) on 31.03.2024, gasday 30.03.2024.

All clocks will be adjusted forward one hour at this time.  In the transition to summer time, the gasday 30.03.2024 has only 23 hours.

                                                       CET                        UTC0

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.  

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04. 
 

Kind regards,  

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 27 March 2024 from 04:30 h to 08:45

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 20 March 2024 from 04:00h to 09:00:

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) and the CRM Extranet will be unavailable.

We sincerely apologize for any inconvenience caused.

Please also read this important communication:

• Single Sign-on: As of January 31, 2024, the transition to Single Sign-On (SSO) has been successfully completed. API Users will also have to migrate to the SSO framework. As from the summer 2024, the old way of authenticating will no longer work for API use, so please do the necessary before this date so that your processes do not run into problems.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations have been recalculated for gas day 20/02/2024 GH04 till 20/02/2024 GH07.

New allocation messages were sent for this period.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations have been recalculated for gas day 31/01/2024 GH10 till 02/02/2024 GH04.

New allocation messages were sent for this period.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations have been recalculated for gas day 22/01/2024 GH03 till 24/01/2024 GH09.

New allocation messages were sent for period from 22/01/2024 GH03 to 22/01/2024 GH24.

We apologize for any inconvenience caused.

The Commercial Team

Dears customers,

Due to technical issue, The Grid User Financial Exposure Position did not take into account 'Neutrality charge' data for the period 04/01/2024 GH04 till 08/01/2024 GH09, which resulted in higher Financial Exposure Positions than actually incurred.

We apologize for any inconvenience caused.

For avoidance of doubt, since January 2024, the new column of Grid User Settlement Classification of the Grid User Balancing Position indicates whether a Grid User is classified as Main Causer.

The Commercial team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Tuesday 19/12/2023 between 8:30 CET and 9:00 CET.

Please bear in mind that during this timeframe, we foresee that our incoming message exchange system will temporary be interrupted for maximum 15 minutes. In case that during this limited period you are sending us messages you will receive a custom “ 500" error message to inform you about such interruption. In order to take your message into account, you should resend this message after the maintenance window.

We sincerely apologize for any inconvenience caused.

The commercial team

Dear customers,

Due to maintenance this Wednesday 13/12/2023, the allocations have been recalculated for gas day 13/12/2023 GH2 till GH07.

New allocation messages were sent.

We apologize for any convenience caused.

We remind you that as from 10/08/2023 all UMM publications will be exclusively done on the ENTSOG Transparency Platform and so no longer on this platform.

The Commercial team.

Dear customer,

In 2024 our offices will be closed on the following dates:

- Monday 1 January 

- Monday 1 April

- Wednesday 1 May

- Thursday 9 May

- Friday 10 May

- Monday 20 May

- Tuesday 15 August

- Friday 16 August

- Friday 1 November

- Monday 11 November

- Wednesday 25 December

- Thursday 26 December (Luxembourg)

We thank you for your understanding.

Should you have any further questions, feel free to contact us.

Kind regards,

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 13 December 2023 from 04:00h to 09:00:

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable.

We sincerely apologize for any inconvenience caused.

Please also read this important communication:

• The new values of the small adjustments and the incentivizing factor (new concept) will be applicable as from 1 January 2024. More information can be found via this one page note or on the website of Balansys in the Operational Information section.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations for gas day 21/09/2023 have been recalculated for GH07 till GH09.

New allocation messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations for gas day 20/09/2023 have been recalculated for GH22.

New allocation messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations for gas day 31/08/2023 have been recalculated for GH02 + 03.

New allocation messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear, 

We want to inform you about an important update regarding the Urgent Market Message (UMM) publications. Starting from Thursday, August 10th 2023, all UMM publications will be exclusively done on the ENTSOG Transparency Platform and so no longer on the Electronic Data Platform of Balansys. In case of unavailability of ENTSOG Transparency Platform, publications will be done on the GIE platform.

Rest assured that all other content will remain accessible on the Fluxys' Electronic Data Platform.

Thanks for your collaboration,

Best regards

The Commercial Team 

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 20 September 2023 from 04:00h to 09:00:

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear Customers,
Please be aware that due to technical issues with our GFM tools,the Market Balancing Position is not correct. Our IT team is working on fixing the problem and the new MBP's will be available at the earliest.
During this unavailability we advise you to balance your Grid User Balancing Position according to your own forecast
We sincerely apologize for any inconvenience caused.
If you have any questions, please contact us on +32 2282 7007/7004.
Best Regards,
Dispatching Balansys

Dear customers,

Our ICT department will perform some maintenance on our communication tool on Monday 12 June 2023 from 12:00 to 13:00.

During this time window, communication traffic might be disturbed and some message might not reach us.

We strongly advise you to avoid any communication during this timeframe and to check your messages status after the intervention.

We sincerely apologize for any inconvenience caused.

Thank you for your comprehension and collaboration.

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 14 June  2023 from 03:45 to 09:00.

Please bear in mind that during this timeframe :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note the upcoming transition from standard time to daylight saving time at 02:00 hrs in Belgium (01:00 hrs UTC0) on 26.03.2023, gasday 25.03.2023.

All clocks will be adjusted forward one hour at this time.  In the transition to summer time, the gasday 25.03.2023 has only 23 hours.

CET                        UTC0

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.  

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04. 
 

Kind regards,  

The Commercial Team

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 22 March 2023 from 04:00 to 09:00.

Please bear in mind that during this timeframe:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable.

We sincerely apologize for any inconvenience caused.

Please also read this important change:  

• Grid User Financial Exposure Position: From now on, this report will also be available via automatic download (.csv-format).
  More information can be found here.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customers,

Due to technical problem, the Grid User financial exposure position was not correct from 10/02 GH4 till 13/02/2023 GH04.

This issue is now resolved.

We apologize for any convenience caused.

The Commercial team

Dear customers,

Due to an error in the encoding of the Reference Price, we had to make adaptations for 5-6-7/02/2023.

This causes an impact on the settlement prices of this period.

We apologize for any inconvenience caused.

The Commercial team

The Luxembourg Government has announced a temporary reduction of VAT rates in Luxembourg as from 1st January 2023. The normal, intermediate and reduced VAT rates are reduced by one percentage point until 31 December 2023. In order to support this, the XSD used by the invoice detail XML has changed. More info can be found here.

Dear customers,

Due to technical problem, the Grid User financial exposure position was not correct from 24/01 GH10.

Our teams are doing their utmost to solve this.

We apologize for any convenience caused.

-> This issue is now resolved.

The Commercial team

Dear Customers,
We would like to inform you that we were facing ICT problems. No allocations could be calculated .
The ICT problems is solved.
We sincerely apologize for any inconvenience caused.
If you have any questions, please contact us on +32 2282 7004/7007.
Best Regards,
Dispatching

Dear customers,

Due to technical problem, the Total credit limit was not correct from 23/01 GH11 till 24/01/2023 GH07.

This issue is now resolved.

We apologize for any convenience caused.

The Commercial team

Dear customers,

Due to a technical issue, the balancing positions for gas day 18/01/2023 have been recalculated for GH03.

New messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to technical problem, the Grid User financial exposure position was not correct from 08/01 GH06 till 09/01/2023 GH05.

This issue is now resolved.

We apologize for any convenience caused.

The Commercial team

Dear customers,

Due to technical problem, the Grid User financial exposure position was not correct from 17/12 till 18/12/2022.

This issue is now resolved.

We apologize for any convenience caused.

The Commercial team

Dear customer,

In 2024 our offices will be closed on the following dates:

- Monday 1 January 

- Monday 1 April

- Wednesday 1 May

- Thursday 9 May

- Friday 10 May

- Monday 20 May

- Tuesday 15 August

- Friday 16 August

- Friday 1 November

- Monday 11 November

- Wednesday 25 December

- Tuesday 26 December (Luxembourg)

We thank you for your understanding.

Should you have any further questions, feel free to contact us.

Kind regards,

The Commercial Team

Dear customers,

Due to a technical issue, the balancing positions for gas day 08/12/2022 have been recalculated from GH06 till GH08.

New messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear customer,

Please note the upcoming transition from daylight saving time to winter time at 03:00 hrs in Belgium (01:00 hrs UTC0) on 30.10.2022, gasday 29.10.2022.

 All clocks will be adjusted reverse one hour at this time.

 In the transition from winter time, the gasday 29.10.2022 has 25 hours

      CET (Local Time)                                 UTC0

          06-07                                               04-05

          07-08                                               05-06

          08-09                                               06-07

          09-10                                               07-08

          10-11                                               08-09

          11-12                                               09-10

          12-13                                               10-11

          13-14                                               11-12

          14-15                                               12-13

          15-16                                               13-14

          16-17                                               14-15

          17-18                                               15-16

          18-19                                               16-17

          19-20                                               17-18

          20-21                                               18-19

          21-22                                               19-20

          22-23                                               20-21

          23-00                                               21-22

          00-01                                               22-23

          01-02                                               23-00

          02-03                                               00-01

          02-03                                               01-02

          03-04                                               02-03

          04-05                                               03-04

          05-06                                               04-05

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04.

Kind regards,

The Commercial Team

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 12 October 2022 from 04:00 to 09:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 14 December 2022 from 04:00 to 09:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 14 September 2022 from 03:45 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer

In consultation with the Regulators of the Belux Market Area and linked to the L to H conversion program in Belgium, the values of the market threshold for the Belux H-zone and the Belux L-zone will be adjusted.

The new market thresholds as shown below will come into effect from September 1^st, 2022.

For the H-zone:

For the L-zone:

The commercial team

Dear customers,
Due to a technical issue, the balancing positions for gas day 29/06/2022 have been recalculated from GH02 till GH24.
New messages were sent on 1 July 2022.
We apologize for any inconvenience caused.
The Commercial Team

Dear customers,

Due to a technical issue, the allocations and the balancing positions for gas day 20/06/2022 have been recalculated from GH01 till GH09.

New messages were sent on 20/06/2022.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the allocations and the balancing positions for gas day 15/06/2022 have been recalculated from GH01 till GH05.

New messages were sent.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers,

Due to a technical issue, the balancing positions for gas day 26/05/2022 have been recalculated from GH03 till GH24.

New messages were sent on 1 June 2022.

We apologize for any inconvenience caused.

The Commercial Team

Dear Customers,

Due to a technical problem, the communication channels are disturbed, please be aware that there might be delays in receiving/ processing the (re) nominations as well as delays in sending the confirmations and allocations. As soon as our system is back active, we will inform you.
We sincerely apologize for any inconvenience caused.
If you have any questions, please contact us on +32 2282 7004/7007.

Best Regards,
Dispatching

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 15 June 2022 from 03:15 to 09:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Recalculate and resent market position

Dear Customers,

Due to a technical issue of an adjacent TSO, the allocations have been recalculated from 26/03/2022 GH21 till 27/03/2022 GH3.

New allocations messages were sent.

We apologize for any inconvenience caused.

The Dispatching Team.

Dear customer,

Please note the upcoming transition from standard time to daylight saving time at 02:00 hrs in Belgium (01:00 hrs UTC0) on 26.03.2023, gasday 25.03.2023.

All clocks will be adjusted forward one hour at this time.  In the transition to summer time, the gasday 25.03.2023 has only 23 hours.

CET                        UTC0

We would kindly ask you to consider the above for your nominations, to adapt your quantities if necessary and to pass on the information to your operational team.

Please also inform your counterparties.  

Should you have any urgent technical questions, our Dispatching remains at your disposal 24/24 hours on the following number: +32 (0)2 282 70 04. 
 

Kind regards,  

The Commercial Team

Dear customers,

Due to a technical issue, the balancing positions for gas day 11/02/2022 have been recalculated from GH08 till GH24.

New messages were sent earlier today.

We apologize for any inconvenience caused.

The Commercial Team

Dear customers, network users,

In order to ensure the continuity of our services, our ICT infrastructure will be in maintenance on the following dates :

• Tuesday 15 February from 05:00 to 08:00
• Monday 21 February  from 05:00 to 08:00
• Wednesday 16 March from 02.00 to 08.00
• Tuesday 29 March from 04.00 to 08.00

Please bear in mind that during these timeframes :

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted, and;
• The Electronic Data Platform (EDP) will not be available.

 
We sincerely apologize for any inconvenience caused.

Should you have any questions, please don't hesitate to address them to info@balansys.eu.

The Commercial Team

Today, due to a technical issue, balancing position for gashour 3 and 4 was erroneous. 

As a consequence, the balancing position recently has been recalculated.

Please accept our apologies for any inconvenience caused.

Today, due to a technical issue, balancing position for the first 10 gashours was erroneous. 

As a consequence, the balancing position recently has been recalculated.

Please accept our apologies for any inconvenience caused.

Dear customer,

Due to a technical issue, the balancing positions for GH01 and GH2 of gasday 30/12/2021 were erroneous. As a consequence, balancing positions have been recalculated.

Please accept our apologies for any inconvenience caused.

The commercial team.

Dear customer,

In 2022 our offices will be closed on the following dates:

- Monday 3 January

- Monday 18 April

- Monday 2 May

- Monday 9 May

- Thursday 26 May

- Friday 27 May

- Monday 6 June

- Thursday 23 June

- Thursday 21 July

- Friday 22 July

- Monday 15 August

- Monday 31 October

- Tuesday 1 November

- Friday 11 Novembre

- Monday 26 December

We thank you for your understanding.

Should you have any further questions, feel free to contact us.

Kind regards,

The Commercial Team

Today, due to a technical issue, balancing position for the first gashour was erroneous. 

As a consequence, the balancing position recently has been recalculated.

Please accept our apologies for any inconvenience caused.

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 8 December 2021 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note that our offices will be closed on the following days :

• Monday 1 November
• Thursday 11 November
• Friday 12 November
• Monday 27 December

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear customer,

Linked to the L to H conversion program in Belgium and as already announced earlier during the info session in May 2021, the values of the market threshold for the Belux L-zone will be adjusted in proportion to the number of converted end users.

The new market thresholds as shown below will come into effect from October 1^st, 2021.

Kind regards,

The Commercial Team

Due to a technical issue, the balancing positions for GH05 -> GH24 of gasday 05/07/2021 were erroneous. As a consequence, balancing positions have been recalculated.

Please accept our apologies for any inconvenience caused.

Dear customer,

Please note that our offices will be closed on:

• Wednesday 21 July 2021
• Monday 16 Augustus 2021

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 15 September 2021 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Due to a technical issue, the market position for GH8 of gasday 15/06/2021 was erroneous. 

As a consequence, the market position has been recalculated. A new balancing message has been resent.

Please accept our apologies for any inconvenience caused.

Due to a technical issue, the market position for GH01 of gasday 27/05/2021 was erroneous. 

As a consequence, the market position has been recalculated. A new balancing message has been resent.

Please accept our apologies for any inconvenience caused.

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 9 June 2021 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Monday 3 May 2021
• Thursday 13 May 2021
• Friday 14 May 2021
• Monday 24 May 2021

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Monday 5 April 2021

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 17 March 2021 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please take note that our offices will be closed on the following dates of 2021:

- Monday 5 April

- Monday 3 May

- Thursday 13 May

- Friday 14 May

- Monday 24 May

- Wednesday 21 July

- Monday 16 August

- Monday 1 November

- Thursday 11 November

- Friday 12 Novembre

- Monday 27 December

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Friday 1 January 2021 

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Thursday 24 December 
• Friday 25 December 

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday 9 December 2020 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Monday 2 November
• Wednesday 11 November

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 16 September  2020 from 03:25 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear Customers,

Balancing positions for the first hours of gasday 20/07/2020 have been recalculated.

The new positions will be sent with the next balancing messages.

Please accept our apologies for any inconvenience caused.

Dear customers, grid users,

In order to maintain an appropriate level of services to our clients, we will perform a change in our network infrastructure next Thursday July 16, at 12:15. During this intervention, which is estimated to last 30 minutes, some connections could be interrupted. Our teams will specifically follow up on this intervention in order to limit the impact.  

Please accept our apologies for any inconvenience encountered.

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Monday 20 July
• Tuesday 21 July
• Monday 17 August

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear customers,

We are pleased to report that the ICT technical issue is now solved. All processes are now back to normal.

Please accept our apologies for any inconvenience encountered.

The Commercial Team

Dear customers, grid users,

Balansys has succeeded to perform the deals on EEX for the end of day settlement.

However, please be aware the technical issues are still on going.

We sincerely apologize for any inconvenience caused.

Best regards,

Dispatching Balansys

Dear customers, grid users,

Please be aware that due to a technical issue, Balansys is currently not able to perform the deals on EEX for the end of day settlement of the market position of 30/06/2020. The deals are postponed until further notice.

Also, be advice that we are experiencing some IT issues to send the market position via Edig@s. In the meantime you can consult EDP Balansys to see the global market position as well as yours.

We sincerely apologize for any inconvenience caused.

Best regards,

Dispatching Balansys

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 8 July 2020 from 03:15 to 08:00.

Please bear in mind that:

• Balancing Position Form (IMBNOT) and Imbalance Pooling Transfer Form (IMBPOOL) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Please note that our offices will be closed on:

• Monday 1 June

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear customer,

Please note that our offices will be closed on the following days :

• Friday 1 May 2020
• Thursday 21 May
• Friday 22 May

We thank you for your understanding. Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our Electronic Data Platform on Wednesday 22 April 2020 from 13:00 to 15:00h.

There is no downtime foreseen, but small perturbations might occur.

We sincerely apologize for any inconvenience caused. We thank you for your comprehension and collaboration.

The Commercial Team

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our Electronic Data Platform on Thursday 09 April 2020 from 13:00 to 15:00h.

There is no downtime foreseen, but small perturbations might occur.

We sincerely apologize for any inconvenience caused. We thank you for your comprehension and collaboration.

The Commercial Team

Dear customer,

Dear Customer,

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our Electronic Data Platform on Wednesday 01 April 2020 from 13:00 to 15:00h.

There is no downtime foreseen, but small perturbations might occur.

We sincerely apologize for any inconvenience caused. We thank you for your comprehension and collaboration.

The Commercial Team

Due to a technical issue, the balancing positions for GH04 of gasday 10/03/2020 were erroneous. 

As a consequence, balancing positions have been recalculated. A new balancing message has been resent.

Please accept our apologies for any inconvenience caused.

Dear customer,

Please take note that our offices will be closed on the following dates of 2020:

- Wednesday 1 January

- Monday 13 April

- Friday 1 May

- Thursday 21 May

- Friday 22 May

- Monday 1 June

- Monday 20 July

- Tuesday 21 July

- Monday 17 August

- Monday 2 November

- Wednesday 11 November

- Friday 25 December

We thank you for your understanding.

Should you have any questions, please do not hesitate to contact us.

Kind regards,

The Commercial Team